on GENERAL RETURN / EXCHANGE GUIDELINES

• You must fill the form before shipping us back or asking for refund
• Returns/exchanges may take up to 1 week to process, not including shipping times.
• You are responsible for return shipping charges that are not related to a defective product or product that was damaged during initial shipping to the customer.

 

Returns

7 Day Return Policy – Any product without being used

• You can return the product to us within 7 days, No questions will be asked.
• To avail the return policy product must not be used.
• Returns/exchanges may take up to 1 week to process, not including shipping times.
• To claim for return click on this link and fill in the form

 

Exchanges (Defective / Damaged Products Only)

Defective Products Only

If you believe you have a defective product, Please fill in the form Defective products may only be exchanged within 7 days of purchase. Damaged in Shipment Let us know as soon as you receive the product.

 

Refunds

Once your return is received and inspected, we will call you to ask for the process to refund. Normally we transfer into your bank account. A normal refund process may take 2-3 days. Contact us on whatsapp if any further information +971 55 809 9740